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  • About
  • Objective
  • Grievance
  • Scope
  • Lodge a Complaint
  • Members
  • Notice
  • Meeting
  • Activities
  • Gallery

About

The aims of the Grievance and Redressal cell (GARC) are to look into the complaint lodged by any student/students/faculty and staff members of the college regarding the academic and non-academic matters through e-mail and grievance box. The purpose of GARC is to develop a transparent, responsive attitude among the stakeholders in order to maintain the present educational environment and to solve the grievances lodged by the stakeholder/stakeholders within a stipulated time.

 

Objective

The objectives of the GARC have been developed for better working environment among the student-teachers and to settle the grievances lodged by the any stakeholder/ stakeholders.

 

Grievance

Grievance is a formal complaint regarding academic and non-academic matters.

 

Causes of Grievances:-

  • Unsatisfactory academic policies

  • Availability of books and library facilities

  • Facilities regarding sports

  • Teaching-learning environment

  • Process of continuous evaluation and internal examination related issues

Scope

The stakeholder/stakeholders can complain their grievance about any academic and non-academic issues related to:

 

  • Certain misgiving about condition of sanitization, preparation of food and hygiene in Canteen and academic related issues

  • Library related issues

  • Infrastructure of classroom

  • Sports related issues

  • Continuous teaching-learning evaluation process

  • Coordination of students and teachers

Lodge a complaint

Procedure for Lodging the Complaint: 

 

The stakeholder/ stakeholders can lodge their complaint through the following process:-

 

  • By using the email id: grievance@sukantamahavidyalaya.ac.in 

  • To drop the letter in the grievance box (Location : Student Canteen and in front of Administrative Building)

  • They can directly contact to the members of the cell (Their identity will kept secret)

Members

Members of the Cell (2022-2024)

 

  • Dr. Nilangshu Sekhar Das, Principal (Chairperson)

  • Dr. Doli Dey, Assistant Professor (Convener)

  • Dr. Badal Roy, Assistant Professor (Contact No. 8101611823)

  • Mr. Chhapikul Miah, Assistant Professor (Contact No. 8967363891)

  • Dr.Tridib Mondal, Assistant Professor (Contact No. 8584037094)

  • Mr. Ajay Chowdhury, Office Staff

Notice

DATE

SUBJECT

7th November, 2022

NOTICE FOR MEETING

 

Meeting

DATE

SUBJECT

11th November, 2022

MINUTES OF MEETING

 

Activities

 

Gallery